Troubleshoot

Connectivity & Error

Why it is showing tally disconnected in desktop application?
 Check if; Tally is open or not. If more instances of tally are open make sure only one Tally is open. Follow the steps given below for Tally Prime ...
Mon, 18 Jul, 2022 at 2:15 PM
I am facing "network error" issue?
Check your internet connection Try to refresh the page after 5 minutes. Contact Support https://www.suvit.io/contact-us
Fri, 1 Apr, 2022 at 2:40 PM
It shows an error of proper payment link not given in that Tally.imp file?
Kindly update your Tally to latest version .
Sat, 2 Apr, 2022 at 4:21 PM
Unable to sync company?
Check if; Close Multiple tally if open Try restarting the Desktop Application Suvit desktop application should be running Desktop application should be...
Mon, 4 Apr, 2022 at 10:02 AM
Unable to sync ledger/Item?
Steps to check Same Company should be open in Tally and  Suvit Desktop application. Tally Settings should be act as both & ODBC server should be Yes ...
Tue, 21 Jun, 2022 at 10:33 AM
I am not able to login Suvit.
Check if you have entered correct registered E-mail id or Mobile no. in username and correct password Note: Due to multiple failed attempts to login, your ...
Mon, 4 Apr, 2022 at 10:01 AM
I am unable to perform forgot password.
Kindly check if you are entering the correct registered E-mail ID. Due to multiple failed attempts for login, Your account has been deactivated by SUVIT...
Mon, 4 Apr, 2022 at 9:58 AM
When i push data from Suvit tally gets hang ?
Check the Tally Application Memory consumption while loading the company. The company loading time depends on the system configuration, which is the RAM and...
Wed, 1 Jun, 2022 at 2:14 PM
I am unable to get drop down in mapping field sales/purchase ?
Steps to check in Excel Sheet :- Step 1: Check if you are uploading correct file Step 1: Kindly check the header of the file should be in the first row ...
Thu, 28 Apr, 2022 at 11:21 AM
Error while installation
 While installation you might get this kind of notification.  1.    Kindly click on More info      Error Screen 1   2.    Click on Run anyway. Insta...
Thu, 19 May, 2022 at 12:22 PM