unable to detect the login

After clicking on "Send Transaction to tally", the entry is not showing in progress, it could be due to application being time out. You can simply quit the application from task manager and re-open the same.


Entries are not getting transferred to Tally and show as "unable to detect the login"

Steps to Resolve:

Step 1: Restart Tally Application

  • Close and restart the Tally application.

Step 2: Close Suvit Tally Connector

  • Close the Suvit Tally Connector application Ensure the Suvit app is fully closed and not running in the background. Check in task manager.

Step 3: Verify Login Credentials

  • Confirm that the login ID is the same in both the Suvit Web Browser and the Tally Connector Application.

Step 4: Restart Suvit Application

  • Re-start the Suvit application.

Step 5: Wait for Data Processing

  • Wait for 2 to 3 minutes. Data processing will resume from where it stopped, and entries will be synced to Tally.

Step 6: Use Refresh Option

  • If the issue persists, click on the "Refresh" tab, as shown below:
    4unable to detect login.png