Here you can understand why the bank statement you uploaded shows a "Failed" status and what points you can consider resolving the issue.
Once you upload the bank statement, its status will show as "Processing". After a few minutes, the status will change to either "Complete" or "Failed".
If the Status is "Complete"
You can proceed with the further process of ledger selection and sending the transactions to Tally.
If the Status is "Failed"
Check the reason for failure, make corrections in the document, and re-upload it. Refer to the image below for better understanding:
Common Reasons for Failure
Unsupported format
Closing Balance mismatch
Missing column headers
Handwritten or punching marks on the statement
Password-protected file
Tips to Avoid Document Failure
Ensure proper alignment:
The data should be well-aligned and not merged.
For example, the date line should not merge with the narration, and narration should not overflow into the amount column.
Complete transaction data:
Ensure no transaction is missing or incomplete.
Date continuity:
The transactions should be in date-wise chronological order.
Column headers:
The statement must include headers like Date, Narration, Debit Amount, and Credit Amount.
If you're splitting the bank statement, ensure headers are included on each part being uploaded.
Scanned PDFs:
Ensure the scanned PDF is:
-> Aligned and Maintains continuity across all pages.
-> Not too** blurred or dark,** avoiding ink marks from previous pages.
-> Free from punching marks, pen/ink marks, or handwritten notes on the data.
-> Clear, without overlapping narration in the amount fields.
-> Free from cropped or incomplete data.
Excel Sheets:
Ensure the data is in the first sheet of the workbook.
Include columns for Date, Narration, Debit Amount, and Credit Amount.
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