How to active deactivated user (Secondary user)
Your user account might have been deactivated due to multiple failed attempts to login. Simply, login to your primary account and activate the user account from user management section.
There are two method:
Method 1: Forgot Password
Method 2: Activate from by using Main Account
Step 1: Sign in to Suvit
- Go to Sign in into Suvit.io and log in with the Primary Account.
Step 2: Navigate to User Management
- From the left side menu bar, Go to User, then select User Management.
Step 3: Reactivate the User
- On the User Management page, find the User List under the user section.
- Click on the Deactivate button next to the user, and it will change to Active, reactivating the user.
Step 4: Advise the User
- Inform the reactivated user to log in using the correct User ID and Password.
- If they have forgotten their password, instruct them to Reset Password.
**Note**: By completing these steps, the user account will be successfully reactivated, and they can log in again.
