Login Not Detected

Login Not Detected

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Reason 1: Internet Connection Might Be Interrupted

Solution 1:

• Open System Tray → Quit the application.

• Right Click → Quit.
  

• OR Open Task Manager.

• Select Suvit → End Task.
  

• Re-open the Suvit Desktop Application.

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Reason 2: Different Login on Website and Suvit Desktop Application

Solution 2:

1. Check Login Details on the Website and Application:
   • Website: Check details under Profile.
     
   • Application: Go to Settings → Profile.
     
2. Login again with the correct Username and Password.

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Reason 3: Suvit Desktop Application Is Not Open

Solution 3:

• Simply Open the Suvit Desktop Application.

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Reason 4: You Are Using Remote Desktop Connection

Solution 4:

• a. Change the Tally port. Click here for Steps.
• b. Change the port number in the Suvit Desktop Application. Click here for Steps.