Login Not Detected

Facing “Login Not Detected” in Suvit? It may be due to internet issues, closed app, or mismatched logins. Follow this guide to troubleshoot and resolve it.

Login Not Detected

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Reason 1: Internet Connection Might Be Interrupted

Solution 1:

  • Open System TrayQuit the application.

  • Right ClickQuit.
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  • OR Open Task Manager.

  • Select SuvitEnd Task.
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  • Re-open the Suvit Desktop Application.


Reason 2: Different Login on Website and Suvit Desktop Application

Solution 2:

  1. Check Login Details on the Website and Application:
    • Website: Check details under Profile.
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    • Application: Go to SettingsProfile.
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  2. Login again with the correct Username and Password.

Reason 3: Suvit Desktop Application Is Not Open

Solution 3:

  • Simply Open the Suvit Desktop Application.

Reason 4: You Are Using Remote Desktop Connection

Solution 4:

  • a. Change the Tally port. Click here for Steps.
  • b. Change the port number in the Suvit Desktop Application. Click here for Steps.