Looks like you're using an older version Suvit tally connector app

This error may occur if you're using an older Suvit desktop app. Update to the latest version and ensure the login ID matches in both web and desktop apps.

Mandatory check

If you encounter the same issue again, check that your login ID is the same for both the Suvit Tally connector and the web login.

Other steps if you face same error

Simple steps to solve the issue

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Step 1: Search for Control Panel in Windows

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In the Windows search bar, type "Control Panel".

Step 2: Go to Programs & Features

In Control Panel, locate and select Programs & Features.

Step 3: Uninstall Suvit Application

Find Suvit in the list, right-click on it, and click Uninstall.

Step 4: Download the Latest Suvit Tally Connector

Sign in into Suvit.io, navigate to the Help & Resource, and click "Downlaod" to downlaod latest Tally Connector App.
After downloading, double click on the application and sign in to the latest executable file and refresh the transaction page. Your issue should be resolved.

**Note**: "If you encounter the same issue again, click 'Sync Master' to resolve it instantly."

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Install Suvit desktop (Tally connector) application. Learn more